By: Bienvenu Kodasso, CEO of Biptel

Dear Team, Partners, and Esteemed Clients,

As we approach the close of 2023, it’s a momentous time to reflect on the remarkable journey we’ve had at BiPTel. This year has been one of substantial growth, key milestones, and valuable lessons, all in line with our mission to connect, enable, and optimise businesses seamlessly across South Africa and Africa.

Significant Milestones and Growth

BiPTel’s success story in 2023 is characterised by significant achievements and strategic initiatives that fuelled remarkable growth in the South African market. Our unique performance management system has not only created a high-performance culture but also positioned us as the preferred Mission Critical Communications System Integrator in the Public Safety market, securing key wins within South African Police Service, Gauteng Department of Community Safety, eThekwini Metro and a five-year project with Sibanye-Stillwater for their wireless network. . The implementation of Objectives and Key Results (OKRs) framework has fortified our team dynamics and revenue generation, laying a robust foundation for future endeavours.

Personal Reflections: Defining Moments of 2023

Individual contributions have played a pivotal role in shaping our journey in 2023. Notable moments include our Human Capital Manager Warren Gilbert’s impactful visit to the Democratic Republic of Congo, where crucial aspects, from policies to training, were addressed with dedication. Nkululeko Shoba, our Executive Director, and Andrew Condon, our Director of Sales for Sub-Saharan Africa, have strategically positioned Biptel in the Public Safety market, showcasing dedication and foresight.

These moments define our journey, highlighting individual contributions and our collective strength.

Overcoming Challenges: Lessons in Resilience

While the year presented its fair share of challenges, including operational growth pressures and economic challenges, we’ve emerged stronger and more adaptable. Proactive strategies, transparent communication, and a commitment to reviewing and aligning people and processes have been instrumental in overcoming hurdles. This resilience will remain a significant factor as we navigate the ever-changing business landscape.

Gratitude and Appreciation

To our dedicated employees, your hard work and commitment have been the cornerstone of our success in 2023. We extend our deepest gratitude to our clients and strategic partners for placing their trust in BiPTel, fuelling our drive to excel in the industry.

Guided by Values and Mission

At BiPTel, our values and brand mission to connect, enable, and optimize have been the beacon that guided us through the challenges of the past year. With every opportunity, we’ve exemplified the “Winning Attitude” — the essence of what it means to be a “BiPTelian”.

For example, Thuto Mcanyana’s unwavering dedication to our clients in KwaZulu-Natal and Samuel Mwimbi’s relentless efforts in the Democratic Republic of Congo have expanded our reach and fortified our market presence.

Paul Donbgaare, our presales engineer, has been a true team player, showcasing exceptional productivity that truly embodies the spirit of a “BiPTelian”. His contributions have not only driven our opportunities forward but have also set a standard for excellence.

Inspiring Stories and the Role of Culture

Our focus on creating a welcoming and inclusive workplace has yielded positive outcomes, including Themistocles Amblianitis’s notable return to BiPTel. Our company culture is ever-growing and has significantly contributed to our achievements and the strengthening of our team dynamics, proving that a positive work environment is beneficial for everyone.

Looking Ahead: Goals for 2024

In 2024, our goals include enhancing our value proposition, capacitating our workforce, ensuring commercial compliance, expanding into new African markets, and solidifying our position as the system integrator of choice. These goals align with our long-term vision of conquering Africa and becoming a leading player in our industry.

Key Takeaways and Excitement for the Future

The lessons learned in 2023 have strengthened and prepared us for what lies ahead. Our achievements are the direct result of the hard work and dedication that each of you has brought to BiPTel. Thank you for being an essential part of our growth and success.

Looking forward to 2024, we carry forward the momentum with confidence in our ability to meet new challenges and seize opportunities.

Let’s maintain our focus on our mission and core values as we enter the new year. With a commitment to #connect, #enable, and #optimise, we are ready to embrace the future and the successes that we will build as a team.

Warm regards,

Bienvenu Kodasso

CEO, BiPTel.